NCLEX Question of the Day

April 2, 2026

Safe and Effective Care Environment QID 211

How should a nurse respond when a patient expresses dissatisfaction with the care received?

A:
Ignoring the patient's comments and continuing with the care.
B:
Telling the patient that they are wrong to feel dissatisfied.
C:
Promising to provide better care without discussing specific concerns.
D:
Actively listening to the patient's concerns and addressing them appropriately.

Explanation

Active listening and addressing the patient's concerns demonstrates respect for their feelings and promotes patient-centered care.

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